Issue Placing an Online Order

Thank you for wanting to purchase one of our products! We are so sorry you are having an issue placing your order. The two most common issues come during checkout. If neither of the solutions below applies to you, please email Whitney at sales@iwireservices.com for Online Order Support. 

Do you ship to countries besides the United States? 

Yes, we are happy to ship products anywhere in the world. Shipping times and cost will increase based on distance from the U.S. If you are having any trouble paying as an international customer please email Whitney at sales@iwireservices.com and she will assist with taking payment.

How can I enter a Billing Address that is different than my Shipping Address?

Make sure that the "My billing address is the same as my shipping address" box is NOT checked. Once you un-check the box, the billing address fields become available. (See Picture Below)